Behavioral Health & Recovery Services
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Beneficiary/Member Handbooks
2025 Behavioral Health Member Handbooks
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Audio and Paper Handbooks Available
- Behavioral Health Member Handbook (Audio - English) - Coming Soon
- Behavioral Health Member Handbook (Audio - Spanish/Versión de Audio) - Sera Publicado Pronto.
Paper formats of these documents are available without charge upon request. Please call 1 (800) 991-5272 or 1 (866) 266-4898 to request copies. Requests will be processed within (five) business days.
Change of Provider/Second Opinion
Change of Provider and Second Opinion Request English 12- Change of Provider and Second Opinion Request English 18
- Change of Provider and Second Opinion Request Spanish 12
- Change of Provider and Second Opinion Request spanish 18
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Hearing Rights Process
Hearing Rights Process-English-12 font- Hearing Rights Process-English-18 font
- Hearing Rights Process-Spanish-12 font
- Hearing Rights Process-Spanish-18 font
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Mental Health Continuity of Care
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Drug Medi-Cal-Organized Delivery System Transition of Care
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